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Privacy Policy

This Privacy Policy explains how Fatpirate Casino generally handles information connected with players and visitors to its website. The policy describes the types of information that may be collected, why it may be used, when it may be shared, how cookies work, and how players can exercise available privacy rights. The aim is to collect and use information that is reasonably needed to provide casino services, operate accounts, meet security and legal requirements, process transactions and support players.

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Information we may collect

The information handled by an online casino can vary depending on how a person uses the website, the services available and the checks required for a particular activity. Fatpirate Casino may receive information provided directly by a player, information created through account or transaction activity, and technical information collected when the website is accessed. Information may be collected during registration, account use, customer support conversations, payment activity, verification procedures and visits to website pages.

Contents

Information we may collect How information is used and shared Cookies and similar technologies Your privacy rights and choices Security, retention and policy updates

Account and personal details

When a player creates or uses an account, the site may handle details such as name, date of birth, residential information, contact details, login information, account preferences and responsible gambling settings. Information may also be collected when a player submits a support request, reports a technical problem, changes account settings, enters an available promotion or communicates through the website. Some information may be necessary to create, maintain, secure or administer an account.

Verification information

The site may request information and supporting documents to help confirm identity, age, eligibility and account ownership. This may include identity documents, proof of address, information about the ownership or source of funds where relevant, and records of checks performed. Verification information may be used to protect accounts, prevent fraud, support responsible operation of the service and meet applicable obligations.

Payment and transaction records

The site may keep records relating to deposits, withdrawals, wagers, account balances, refunds, payment methods, transaction status and related communications. Payment information may be processed by payment service providers. Where appropriate, the site may receive limited information from those providers to confirm a transaction, investigate a failed payment or resolve a dispute. Full payment card details may be handled by the relevant payment provider rather than stored directly by the casino website.

Device and usage information

When the website is accessed, technical information may be collected automatically. This can include an IP address, browser type, operating system, device identifiers, language settings, approximate location information, pages viewed, referral information, session activity, error reports and connection details. This information helps the website operate correctly, identify unusual activity, protect accounts, improve performance and understand how visitors use its pages.

How information is used and shared

Personal information may be used for different purposes depending on the reason it was collected and the way a player interacts with the website. Fatpirate Casino aims to use information in a relevant and proportionate way for operating the service, supporting players, protecting the website and meeting applicable requirements.

To create, operate and administer player accounts, including account access, settings and account-related communications.
To process deposits, withdrawals, wagers and other account transactions, and to maintain accurate financial and activity records.
To carry out identity, age, eligibility, verification and account ownership checks.
To detect, prevent and investigate fraud, money laundering, abuse, collusion, account compromise, payment disputes and other suspicious or unlawful activity.
To meet legal, regulatory, taxation, reporting, record-keeping and other compliance obligations that apply to the service.
To provide customer support, answer questions, resolve complaints and troubleshoot technical issues.
To monitor the security, stability and performance of the website, systems and player accounts.
To understand website use and improve features, content, accessibility, services and the player experience.
To send service communications, including security alerts, account notices, transaction updates and important policy or service messages.
To send marketing communications where permitted and where the player has provided consent or another lawful basis applies.

Sharing information with service providers

Personal information may be shared with providers that help operate the website or support its activities. These providers may assist with payment processing, identity verification, fraud prevention, technical hosting, security monitoring, customer support, communications, analytics, auditing or other necessary functions. Providers should receive information only to the extent reasonably needed for their role and may be required to protect it and follow appropriate handling instructions.

Information may also be disclosed where reasonably necessary to protect players, the website or other people; investigate suspected misconduct; respond to a valid legal request; enforce applicable terms; or protect rights and property. If information is processed by a provider located in another country, appropriate steps should be taken to handle it securely and in line with applicable privacy requirements. Fatpirate Casino does not sell personal information as a general business practice.

Cookies and similar technologies

Cookies are small files or similar technologies placed on a device when a website is visited. They can help remember a session, keep an account secure, store preferences, support website functions, measure performance and understand how pages are used. Some cookies may be necessary for the website to operate, while others may support analytics, personalisation, communications or marketing.

Cookies and related technologies may collect information such as a device or browser identifier, pages visited, session times, selected preferences and general interaction data. The website may also work with service providers that use similar technologies for security, analytics or communications. These technologies should be used for legitimate website, service, security or measurement purposes and should not collect more information than is reasonably required for the relevant purpose.

Players can manage or restrict cookies through their browser settings. A browser may allow cookies to be deleted, blocked or limited, and may provide controls for particular website permissions. Disabling some cookies may affect login features, account functions, saved preferences or the way parts of the website operate. Cookie choices may need to be repeated if the browser, device or settings change.

Your privacy rights and choices

Depending on the circumstances and applicable privacy requirements, a player may have rights concerning personal information held about them. These rights may be subject to reasonable identity and security checks, technical considerations and lawful exceptions. Players can contact Fatpirate Casino about privacy and data requests by emailing support@fatpirate-casino.wtf.

Access: request information about the personal data held about you and, where appropriate, a copy of that information.
Correction: ask for inaccurate, incomplete or out-of-date information to be corrected or updated.
Deletion: ask for personal information to be deleted where it is no longer needed or where deletion is otherwise available under applicable requirements.
Marketing consent: withdraw consent to marketing communications at any time. You may also use an unsubscribe option included in a marketing message where one is available.

To exercise a right, please describe the request clearly and provide enough information for the relevant account or records to be located. Additional information may be requested to confirm identity before a request is completed. This helps prevent personal information from being disclosed, corrected or deleted by someone who is not authorised to make the request.

Withdrawing consent to marketing does not necessarily stop service-related communications. Messages needed to operate an account, confirm transactions, protect security, respond to a request or explain important changes may still be sent. Marketing preferences may take a reasonable time to update across all systems, and a player may continue to receive a message that was already scheduled before the request was processed.

A request to delete an account or personal information may be subject to verification, outstanding transactions, disputes, security requirements and records that must be retained. If a request cannot be completed in full, an explanation may be provided where permitted. Players should contact privacy support first so that questions or concerns can be reviewed and addressed.

Security, retention and policy updates

Reasonable administrative, technical and organisational measures may be used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure. These measures can include account controls, access restrictions, secure connections, monitoring, verification procedures and internal handling rules. Access to personal information should be limited to people and service providers who need it for an approved operational, support, security or legal purpose.

No website, system or transmission method can be guaranteed to be completely secure. Players should use strong and unique passwords, keep login details private, avoid sharing verification codes and take care when accessing an account on a shared or public device. If a player suspects unauthorised account activity or believes information may have been exposed, they should contact support as soon as possible.

Personal information should be kept only for as long as it is needed for the purposes described in this policy, unless a longer period is required or permitted. Some account, identity, payment, transaction, security and communications records must be kept for a period required by law even after an account is closed. Records may also be retained where necessary to resolve disputes, prevent fraud, protect legal rights, complete audits or meet other legitimate obligations.

When information is no longer required, it may be securely deleted, anonymised or otherwise handled so that it is no longer used to identify a player, subject to applicable requirements and practical system limitations. Closing an account does not automatically mean that every related record can be removed immediately.

This Privacy Policy may be reviewed and updated from time to time to reflect changes to the website, services, technology, privacy practices or applicable requirements. The current version published on the website will apply from its stated or implied effective date. Players should review this page occasionally, particularly before continuing to use the website after a material update.

For privacy questions, data access, correction, deletion or marketing consent requests, email support@fatpirate-casino.wtf. Please do not send unnecessary sensitive information in an initial message. Further instructions can be provided if verification documents or additional details are required.