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Betting Rules
These Betting Rules explain the general conditions that apply when you use betting and gaming services provided through Fatpirate Casino. Please read them carefully before opening an account, depositing funds or placing a bet. By using the website, you confirm that you understand and accept these rules, together with any game-specific rules, website terms and responsible gambling information that apply to your activity.
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1. General betting conditions
These rules apply to bets, wagers and gaming transactions made through the Fatpirate Casino website or any related service made available to you. They should be read with the general Terms and Conditions, Privacy Policy and any additional rules shown for a particular game, event, market or promotion. A specific rule displayed with a game or market may provide further information about how that activity operates.
Contents
You are responsible for checking the rules that apply before placing a bet. This includes checking the available selections, odds or prices, stake information, event details, settlement method and any restrictions shown on the betting screen. If you do not understand a rule, do not place the bet until you have obtained enough information to make an informed decision.
- You must be at least 18 years old and legally permitted to use the relevant service.
- You must use your own account and provide information that is accurate, complete and current.
- You must only bet from a location where the relevant activity is lawful and available.
- You must comply with all applicable Australian laws and any laws that apply to your place of residence or location.
- You must not allow another person to use your account, payment method or betting access.
- You must not place bets for another person or act as an agent unless this has been expressly authorised.
Availability may vary between Australian states and territories and may also depend on the type of betting or gaming product involved. Fatpirate Casino may restrict, suspend or withdraw access to a product where required by law, regulation, technical conditions, risk controls or operational requirements. It is your responsibility to ensure that using the service is permitted where you are located.
Account and identity checks
Before allowing betting, withdrawals or continued account use, Fatpirate Casino may need to verify your identity, age, location, source of funds or other account information. You may be asked to provide documents or information for these checks. Processing can be delayed while information is reviewed. An account may be restricted or closed if information is false, incomplete, misleading or cannot be verified.
You are responsible for updating your account details if they change. Information supplied during registration, verification or a transaction should belong to you and should be capable of being verified. Do not submit documents that have been altered, obtained unlawfully or supplied by another person.
2. Placing and accepting bets
A bet is submitted when you select the relevant option, enter or confirm the stake and follow the instructions shown on the website. A bet is not necessarily accepted merely because you have clicked a button or received a confirmation message. Acceptance occurs only when the bet has been recorded by the relevant betting system. The transaction history or account display should be used to confirm whether a bet was accepted.
You should review every bet before confirming it. Check the event, selection, stake, odds or price, bet type and any other information displayed. Once a bet has been accepted, it will generally be final and cannot be changed or cancelled unless the applicable rules specifically allow this. Fatpirate Casino is not responsible for a mistake that results from your failure to review or correctly enter the details of a bet.
- Bets must be placed using available funds or another approved payment method.
- A bet may be rejected, suspended or delayed if the market is closed, unavailable or subject to a technical issue.
- The displayed odds, prices or availability may change before acceptance.
- The amount accepted may be lower than the amount requested where a product, account or market restriction applies.
- Multiple bets may be treated separately unless the relevant product expressly allows them to be combined.
- You should keep a record of your confirmation and review your transaction history regularly.
A bet may be voided, cancelled, adjusted or settled in another way where this is necessary because of an obvious error, a technical failure, duplicate processing, a breach of the rules, a market being offered incorrectly or another circumstance covered by the applicable product rules. Where a specific game or market rule explains how an error or interruption is handled, that rule will apply.
Technical interruptions
Internet connections, devices, software, payment services and communication networks can fail or operate slowly. If a page freezes, a confirmation does not appear or a transaction seems incomplete, do not repeatedly submit the same bet. Check your account history first. A bet will be assessed according to the records held by the relevant system, and a transaction may not be treated as accepted if it was not recorded.
You should also avoid placing a new bet while an earlier request is still being processed unless you have checked the account status. If duplicate bets appear, retain the relevant details and raise the issue through the available support process. Technical records may be used to establish the time, status and amount of each transaction.
3. Results, settlement and payment outcomes
Bets are settled using the official result or outcome recognised under the applicable betting or game rules. Different products may use different sources, event definitions, settlement times and procedures. The information shown for the individual market or game will explain the relevant basis where this is needed. If an event is postponed, abandoned, interrupted, changed or completed under unusual circumstances, the specific rules for that product will determine how affected bets are handled.
Results may be amended if an official result is corrected, a calculation error is identified or a bet was settled incorrectly. Where a correction is required, the account balance may be adjusted in accordance with the applicable rules. You should check your settled bets and raise any apparent discrepancy as soon as reasonably possible through the available support or complaints process.
- A winning return is calculated according to the accepted stake and the odds, price or payout method applicable to the bet.
- A losing bet is normally deducted from the available account balance once settled.
- A void bet may be returned or handled as described by the relevant product rules.
- Promotional credits, restricted balances or bonus funds may be subject to separate conditions.
- Withdrawals may be subject to identity, payment, security and responsible gambling checks.
- Funds must not be withdrawn to a payment method that you are not authorised to use.
Fatpirate Casino may investigate unusual transactions, suspected fraud, account sharing, money laundering, manipulation or other prohibited conduct. During an investigation, access to betting or withdrawals may be limited where permitted by law. Any balance or payment decision will be handled under the relevant terms, legal obligations and risk procedures.
Errors and discrepancies
If you believe that a bet, result, balance or payment has been recorded incorrectly, retain the relevant transaction details and notify Fatpirate Casino through the available website process. An investigation may require information about the account, transaction, device, time and circumstances. System records will be considered together with any information you provide.
A displayed balance may not always represent a final entitlement if a transaction is pending, subject to review or affected by an obvious error. You should not deliberately spend or transfer funds that you know, or reasonably suspect, were credited incorrectly. Any correction will be made in accordance with the applicable terms and law.
4. Fair use, security and prohibited conduct
The betting service must be used fairly, lawfully and for personal entertainment. You must not interfere with the website, attempt to bypass security controls, use automated tools without permission or exploit a fault. You must also avoid conduct that could affect the integrity of a betting market, game, event or account.
- Using another person's identity, account, payment method or personal information.
- Creating or controlling multiple accounts to avoid a restriction or obtain an improper advantage.
- Providing false, misleading or incomplete information during registration or verification.
- Colluding with other users, manipulating outcomes or using inside information unlawfully.
- Exploiting pricing, settlement, software or payment errors after becoming aware of them.
- Using malware, bots, scraping tools, unauthorised software or other methods to disrupt the service.
- Attempting to disguise the source or destination of funds or using the service for unlawful financial activity.
- Placing bets while impaired or in circumstances where you cannot make a considered decision.
You are responsible for keeping your login details, device and payment information secure. Choose a strong password, do not share access credentials and sign out when using a shared device. Tell Fatpirate Casino promptly through the available website channel if you suspect unauthorised access, a compromised account or a transaction that you do not recognise.
Where prohibited conduct is suspected, Fatpirate Casino may refuse or reverse transactions, suspend betting, restrict an account, withhold access while an investigation is completed or take other action permitted by the applicable terms and law. These measures are intended to protect users, the integrity of the service and the wider betting environment.
You must not use the service to harass, threaten or deceive other users or staff. You must also comply with reasonable instructions relating to account security, identity checks, payment verification and the safe operation of the website. Restrictions may be applied where necessary to protect the service or meet legal and regulatory obligations.
5. Responsible gambling and complaints
Betting should be treated as entertainment, not as a way to earn income or recover losses. Only use money that you can afford to lose and set a budget before you begin. Never chase losses, borrow money to bet or continue playing because you feel pressure to win back what has already been lost.
- Set personal spending and time limits before betting.
- Take regular breaks and avoid betting when upset, tired or affected by alcohol or other substances.
- Keep betting separate from essential household expenses and financial commitments.
- Do not bet to solve financial problems or to respond to stress.
- Use available account controls, deposit limits, time-outs or self-exclusion options if you need a break.
- Seek independent help if betting is affecting your finances, relationships, work, health or wellbeing.
Responsible gambling tools may be available through the website, and their operation may depend on the product, account and applicable requirements. A limit or self-exclusion request may not change bets that have already been accepted. If you ask for a restriction, follow the instructions provided and do not create another account to avoid it.
Questions, disputes and rule changes
If you have a question about a bet, result, account transaction or rule, use the support or complaints process available on the Fatpirate Casino website. Provide clear information, including your account details, the relevant bet or transaction reference and a description of the issue. Do not send passwords or unnecessary sensitive information.
Complaints will be reviewed in accordance with the applicable procedures. Information may be requested so the matter can be investigated fairly. These Betting Rules may be updated from time to time to reflect changes to the service, law, technology or operating requirements. The version published on the website at the relevant time will generally apply, unless a different arrangement is required by law.
If you feel that gambling is no longer enjoyable or is becoming difficult to control, stop betting and use the responsible gambling options available to you. Independent gambling support services in Australia can also provide confidential assistance. Remember that asking for help is a practical step towards protecting your finances and wellbeing.
